Survey: Less than four percent actively use the electronic patient record

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Just 3.6 percent of those with statutory health insurance use it digital patient file (ePA) active to view your own health data, upload older documents or limit the access options of doctors. This was the result of a survey by the editorial network Germany among several large health insurance companies, which together cover well over half of the market.

For the health insurance companies surveyed, the proportion of active users in relation to the number of ePAs created has been since July 2025 by just one percentage point has now risen to 3.6 percent. This means that the hopes that the… Obligation that has applied to practices and clinics since October 2025 to fill the ePA with relevant documents leads to a significant increase in active use.

The relevant data includes laboratory and image findings, doctor’s and discharge letters as well as surgical reports. Patients can log into the ePA using an app from their health insurance company and specify which doctors have access to which data.

Around 70 million insured people have digital patient files

At the Techniker Krankenkasse (TK), the largest German health insurance company with around 11.5 million electronic patient files, around 850,000 insured people are currently actively using the ePA. That is only 100,000 more users than in July 2025. Meanwhile, Barmer says it has around eight million created ePAs and currently has around 440,000 active users. This corresponds to an increase of around 190,000 insured people. At the eleven general local health insurance companies (AOK) with a total of around 26 million existing ePAs, around 365,000 insured people have now created a personal health ID that enables access to the electronic patient file. That is 165,000 more insured people than in summer 2025.

Since the beginning of 2025 they have GStatutory health insurance companies automatically create an electronic patient file for all insured persons who have not objected. This affects around 70 of the 75 million insured people.

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