Many people have wondered if QNET does issues refund after purchase of products within the refund period, where is my refund or how can I recover, they say.
QNET is a legal company, now as a legally accepted company, the ace direct selling giant enterprise QNET has compliance policies which is binding between the customer and the company.
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Many at times , different leaders or Independent distributors mistakenly validate products which they were not intended to, if you have found yourself in this situation,
This article will help you to recover the money or the e-card you used in validating the purchase.
In respect to this, if a customer purchases a product and later finds the products is unattractive or is no more interested, he or she may file for refund through the following procedures:
Login to your Virtual Office
Click on Help Centre
Then click on ” Contact us”, fill up your information
Choose the category “Refund Request “
State the IR ID
Order Number
State your reason for refund request and attach Valid ID copy
The most important thing is that the request must be sent from the registered email address of the independent distributore within the grace period of seven days.
Can I receive refund after the products has arrived
We have answered this question times without number that in some cases it YES, this can only happen when you requested the refund within the seven days period and unfortunately the products was delivered
In this case you, the independent distributor will have to reship the product to the address from the item or product came from
Guided by policies, procedures and standards
If your refund request is within the grace period, you are then required to return the product to the nearest QNET Office and provide the accompanying information:
State your Independent distributor Number and
full name on the parcel
Provide Way Bill number
The Product must be sealed, unused and in good condition
Please note that request is subject to management approval
Can I request for a partial refund from QNET
No Qnet does not offer partial refund
I haven’t received my refund in my credit card
After 30 working days If you haven’t received refund after thirty (30) working days , and if you need you to be assisted, you are required to provide the company the latest 2 months credit card holder’s full bank/ billing statement.
If you follow the instructions I have listed above you will be able to recover the money of your transaction, and it will be sent in your Q-account in the form of e-card.
I believe you have been educated by the information, if it’s not much of a burden you may share to learn others as well.
